If the Parrot Can….You Can!

Sales people, too often, do little things or say things that are in poor taste; they are annoying to a prospective customer. The consumer doesn’t honor you by telling you what you have said or done that was offensive to them. They just say nothing and you never hear from them again. At this point the sales person has a tendency to wonder what was wrong with the consumer. Why did they choose to use someone else? I didn’t do anything wrong. They must be weird or something.

Pay Attention to What You Say and Do

John received a parrot as a gift. The parrot had a bad attitude and an even worse vocabulary. Every word out of the bird’s mouth was rude, obnoxious, and laced with profanity. John tried and tried to change the bird’s attitude by consistently saying only polite words and playing soft music.

Finally, John was fed up and he yelled at the parrot. The parrot yelled back. John shook the parrot and the parrot got angrier and even ruder. In desperation, John threw up his hands, grabbed the bird and put him in the freezer. For a few minutes the parrot squawked and kicked and screamed. Then there was total quiet. Not a peep was heard for over a minute.

Fearing that he’d seriously injured the parrot, John quickly opened the door, and the parrot calmly stepped out onto John’s outstretched finger. He said, “I believe I may have offended you with my rude language and actions. I’m sincerely remorseful for my inappropriate transgressions and I fully intend to do everything I can to correct my rude and unforgivable behavior.” [Read more…]

Read Every Document you Sign

I didn’t read the small print!!!!!!

Does one really need to be reminded to read everything before signing? I’m afraid so. Courtrooms are filled with people saying, “That’s not what I heard you say when I bought it.” They might even say, “I didn’t see that small print when I bought it.” If they’re real brave and honest but sort of ignorant, they might even admit, “well I didn’t read all that stuff when I bought it.” Duh! Here’s your sign! Why do you suppose purchase agreements are so lengthy to begin with? Why do you think some things are in smaller print than the rest of the document?  Because it’s important! Let me give you some advice that will save you a lot of money as well as misery; If you buy anything expensive enough to require documents be signed, you make sure to read every little word and make sure you understand what you have read. If you don’t understand, ask questions until you do understand.

A real estate purchase is one of the largest financial investments many people will make in their life-time. [Read more…]